Key Rewards

Key Rewards for Our Valued Guests

Of all the hotels in the world, you walked into ours…and we hope to keep it that way!

We know there are a lot of choices out there, we value your business and hope you keep coming back to see us.  To help show our appreciations we are now offering our Key Rewards Program:

Key Rewards Program*:

  • Access to member only deals and specials
  • Receive a returning guest discount on your room at check-in
  • Earn free nights at all Cle Hospitality Properties
  • Be delighted by our Fringe Benefits

*to qualify the stay must be booked directly through a Cle Hospitality property or website.

How It Works:

You don’t need to register, keep a card or remember a membership number.  Simply stay with us and start earning points toward free nights and Fringe Benefits along the way.  We do the heavy lifting.  And get this… YOUR UNUSED POINTS NEVER EXPIRE!

What you get:

For each qualifying night’s stay you will receive one (1) Key Reward Point. For every ten (10) Key Reward Points you earn and accumulate; you are eligible for One (1) Monday thru Thursday, future free night* stay at any Cle Hospitality Property.  For every twenty (20) Key Reward Points you earn and accumulate; you are eligible for One (1) any-day, future free night* stay at any Cle Hospitality Property.

Plus, repeat guests always receive a 5% discount on your stay when you book direct through a Cle Hospitality property or website.  This discount is applied at check-in.

But WAIT! – There’s more:  FRINGE BENEFITS!

  • Access to Periodic member only specials and discounts on rooms, Market Café, and area partner deals
  • Complimentary Room Upgrades when available
  • Returning Guest Specials

*Free Night does not include taxes and applicable fees and is subject to a maximum value restriction

The Fine Print:

Qualifying stays must be booked directly through a Cle owned and operated hospitality property, website or reservations phone number.

Bookings made using a coupon, voucher or discount code, bookings made at a price of $0 (i.e.: free nights), and bookings made at a corporate, group or association contracted rate do not qualify.  Other promotional rates may not qualify.

To redeem your free night, you must book directly through the Cle Hospitality Corporate Office at 877-969-STAY (7829) x2 Ten (10) or more days in advance of any desired stay to book your reservation.

Points are non-transferable. Key Reward Points are only available to the person or couple booking and occupying the room. Returning guest discounts and Fringe Benefits will apply from your second stay with Cle Hospitality. Key Reward Points accrue on all qualifying stays.  Points show up and are available no later than 60 days after the close of the month of each stay.

The value of the free night will be based on the ten or twenty (10 / 20) un-used Key Reward Points associated with the reward night. Reservations made through 3rd party reservations sites are not valid for Key Reward Points. Guests are responsible for paying for taxes, fees, tips, meals, incidentals and any other costs associated with the booking or stay.

Free night stays are subject to all applicable booking terms and conditions and must be booked directly at the property. Key Reward Points have no cash value, and the free night cannot be redeemed for cash.

Key Reward Free night stays are subject to property and seasonal booking patterns, rates and length of stay requirements. If you redeem your free night for a booking that includes more than one night, the reward will automatically be applied to the last ‘pre-booked’ night in the reservation.  Standard cancellation policies apply and complimentary night could be forfeited with cancellation.

If you have accumulated more than one (1) free night you may choose which free night to apply to a particular booking. You may use as many accrued free nights as you wish, per reservation.

Program Changes and Termination:

Cle Hospitality may modify any of the terms and conditions governing the Program – including, but not limited to, the rules for earning Key Reward Points at any time, with or without notice, even though these changes may affect your ability to use any Key Reward Points or unredeemed free nights you have already earned.   The Program has no predetermined termination date and may continue until such time as Cle Hospitality decides to terminate the Program. Cle Hospitality may terminate the program at any time. Upon termination, you will have thirty (30) days from the date program termination is announced to use any Key Reward Points remaining in your account. After that date, any Key Reward Points will be forfeited without compensation.

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